PRIVACY NOTICE

We collect your personal information in order to provide and continually improve our services. The Administrative Unit of “We Care” Application reserve the right to examine User’s data and location to ensure its compatibility and compliance with the applicable laws and regulations in the State of Qatar, the Service Specific Conditions and these Terms of Use.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to “We Care” Services.

Automatic Information: We automatically collect and store certain types of information about your use of “We Care” Services, including information about your interaction with content and services available through “We Care” Services.

Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our service providers, which we use to correct our records and provide your next service more easily. 

What purposes does “We Care” Application use your personal information?

Provide services. We use your personal information to take and handle services, process payments, and communicate with you about our services, and promotional offers.

Provide, troubleshoot, and improve “We Care”Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the “We Care”Services.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from service providers information regarding place of establishment and bank account information for identity verification and other purposes.

Communicate with you. We use your personal information to communicate with you in relation to “We Care”Services via different channels (e.g., by phone, email, chat).

Fraud Prevention. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and others.

How secure is Information about me with We Care?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorized access and loss of data.

It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications.

Does “We Care” share your Personal Information?

Information about our customers is an important part of our business. Confidential information that may be acquired by the Administrative Unit, the concerned government entities or the User from each other when executing these Terms of Use, shall not be disclosed by receiver of such information except to its subordinates, agents. The receiver of confidential information guarantees that those individuals will use such information only to exercise those rights and to perform those duties entrusted to them and shall exercise due care to maintain and preserve the confidentiality of such information.

We share customers’ personal information only as described below:

Transactions involving Third Parties:  We make available to you: services, products, applications, or skills provided by third parties for use on or through “We Care” Services.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of “We Care”Application and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms and conditions and / or protect the rights, property, or safety of “We Care”team, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.